Sonic Blue Replay TV 5000 - Manual (Page 78)

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ReplayTV 5000
Should SONICblue begin to start collecting Non-Personal Information from the ReplayTV digital video recorder or the ReplayTV Service, such Non-Personal
Information may be shared with third parties for analysis or marketing purposes. For example, this information may be provided to advertisers or marketers who
may use it to target advertisements to your particular interests. Because it's Non-Personal, this information will not be linked to you without first giving you the
opportunity to opt out.
Q: Are there any special circumstances that may require my information (gathered from my use of www.sonicblue.com Web site or my digital video
recorder or over the telephone) to be shared with third parties?
A: SONICblue may disclose Personal Information and Non-Personal Information if required to do so by law, to protect and defend the rights or property of
SONICblue, the ReplayTV Service or our viewers, whether or not required to do so by law, or to protect the personal safety of our viewers or the public. SON-
ICblue reserves the right to contact appropriate authorities and disclose Personal or Non-Personal Information to them at its discretion when it appears that indi-
viduals using our products or services are engaged in activities that may be illegal or violate the ReplayTV Activation and Service Agreement.
Should SONICblue merge with or be acquired by another company, or if the business unit providing your service were sold to another company, then customer
information maintained by SONICblue, including Personal and Non-Personal Information, if any, may be transferred to and used by the resulting combined com-
pany.
From time to time we may also share Personal Information with third parties who perform certain services and functions on our behalf. These parties only have
access to the Personal Information they need to perform their functions and we require them to use the information only in connection with the services they pro-
vide for us.
Q: Can I correct the information collected about me?
A: SONICblue believes in and supports your right to access and correct the Personal Information you have provided us. To do so, simply contact SONICblue at
800-933-5899 and we will make corrections that you request.
Q: Is all of my information kept securely?
A: SONICblue has security measures in place that are designed to protect your information. All Personal Information and any Non-Personal Information is
stored on physically secured servers. Access to this information is strictly limited to individuals with a legitimate reason to have access and who have signed
agreements that prohibit the unauthorized use or disclosure of such information. In addition, all of SONICblue’s stored information is firewall protected in a
manner designed to prevent unauthorized “hacks” into our systems. While we cannot guarantee that loss, misuse or alteration of your data will not occur, we
work hard to prevent such occurrences.
Q: Does SONICblue collect personal information about children?
A: We are very concerned about the safety and privacy of children. Therefore, SONICblue will not knowingly collect Personal Information from anyone under
the age of 13.
Q: Does SONICblue collect personal information about the shows that I share with other ReplayTV users or shows that I record?
A: No, when sending a show from one ReplayTV to another, the ReplayTV Service does not track or receive notification of which show is being sent or which
shows you record.
Q: Will this Privacy Policy ever be changed? How can I find out about any changes to this Privacy Policy?
A: Our privacy policy could change in the future. As our business and services expand and change, we will update this policy to provide you with information
about changes to our privacy policy, including how we treat Personal Information collected through our services.
Updates to this policy, including opportunities to opt out of data collection, will be posted on our Web site, and sent to your ReplayTV digital video recorder
along with a message sent to your ReplayTV message box indicating the policy has been updated, but in most cases will not be sent to you in any other way. We
encourage you to review this policy periodically to review any changes that have been posted.
One thing that will never change at SONICblue is our commitment to your privacy.
Q: What if I have other questions?
A: If you have any questions or comments about our use of your information or about this Privacy Policy, please contact us at 800-933-5899 or via e-mail at pri-
[email protected]. We will be happy to give you more information.
If you have a complaint about our use of your information, please let us know. We will promptly investigate and will comply fully with the legal and regulatory
supervisory authorities responsible for enforcing our adherence to the privacy principles stated above.