Southwestern Bell FM2560 - Manual (Page 13)

24
Trouble Shooting Guide
No dial tone Improper installation. Recheck all modular plug
connections.
Problem with the wiring. Try another phone jack. If your
phone works on another jack, it is
likely you have a problem with
your wiring. Contact your local
phone company.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The phone
does not ring. Ringer Off/Low/High switch
is not set correctly. Set the ringer Off/Low/High
switch to the Low or High
position.
Too many telephones are
installed on the same line. Contact your local telephone
company to determine the
maximum number of extensions
for your calling area.
Memory
dialing does
not work. The memory storage
procedure was not followed
correctly. Carefully review the store
sequence and re-enter your
programmed number.
Your telephone
rings but the
FM2560
doesn't show
any Caller ID
information. The telephone line is not
connected properly to the unit. Connect the telephone line into the
back of the unit. Check with your
local telephone company to be
sure Caller ID service is being
provided on your telephone line.
The display
screen is blank. The battery needs to be
installed or replaced. Replace the three AA alkaline
batteries.
25
Trouble Shooting Guide (Cont.)
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Your local area
code is not
programmed. Reprogram the local area code.
The number
displayed is
incorrect. Verify the number displayed
during redial. Data received were
possibly corrupted during the
transmission through the
telephone lines. Dial the
telephone number manually on
your telephone.
You can't
receive call
waiting
messages.
"Error" appears
on the display.
This service is not
available.
Bad data may have
been received.
You must subscribe to this service
from your local phone company.
The phone must be off-hook to hear
the call waiting Caller ID alert
signal.
Pick up the phone after the second
ring.
You cannot
redial a call
record.