Southwestern Bell GH3210 - Manual (Page 27)

If your GH3210 is not performing to your expectation, please try these simple steps.
TROUBLE SHOOTING
PROBLEM SUGGESTION
Caller’s voice is too low
Handset doesn’t ring
Can’t make outgoing calls
No dial tone
Charge the handset for 10 hours before initial
use.
Place the handset back into base cradle for
5 seconds
.
Make sure the handset is fully charged.
The IN USE/CHARGE LED should light
when the handset is in the cradle.
Make sure the Tone/Pulse mode is set to the
correct setting. If set to the Tone mode, try
to switch to Pulse mode . You may have
pulse dialing service.
Make sure the Ringer On/Off selection on the
software of the handset is set to the “ On”
position.
Rechargeable battery pack may be weak or
not fully charged. Charge the battery pack for
4-5 hours.
The handset may be too far away from the
base unit.
Make sure the AC adaptor is plugged into the
base unit and wall outlet.
Make sure the wall outlet is functioning.
There may be too many telephones installed on
the same line. Contact your local telephone
company to determine the maximum number of
extensions for your calling area.
Place the handset back to base for 5 seconds.
Make sure the AC Adapter is plugged into
the base unit and wall outlet.
Make sure the wall outlet is functioning.
Make sure the handset is properly seated in the
base unit.
Make sure the rechargeable battery pack
is properly connected in the handset.
Adjust the receiver Volume Control
on the handset to higher level.
LCD reads
‘ No link’
Charge light won’t come
on when handset is placed
in the base unit.
Handset needs to be registered with the base
unit.
See handset registration on page 16 or on main
base label.
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