Trouble shooting (cont.) – Southwestern Bell GH3210 User Manual

Page 28

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28

Check with your local telephone company to

make sure Caller ID service is

being provided on your telephone line.

If you pick up the telephone before the first

complete ring, the caller information will not

be completely received.

Telephone numbers are not

dialed correctly from the

caller list

TROUBLE SHOOTING (CONT.)

PROBLEM

SUGGESTION

Conversation is interrupted

frequently or

Handset does not d isplay

any Caller ID information

The display screen is

dim or blank

Caller ID calls

Unit is not receiving Call

Waiting

Static noise is present

during conversation

Move closer to the base.

Press the CH button to switch to a clearer

channel.

Adjust the contrast.

Make sure you have set local area code.

Make sure the displayed telephone

number reflects the correct dialing situation

(i.e. “1” before area code) from the caller

list.

Make sure you have subscribed to Call

Waiting, Caller ID, and Call Waiting Caller ID

service from your local telephone company.

The Caller ID data may have been affected

by temporary noise or line conditions. In

these cases, you may see the incorrect

information on the display, such as NO

CALLER ID, CID BLOCKED, ERROR, a

blank screen, only the telephone number,

or only the name.

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