Preventing damage to the writing surface, General tips for trouble-free performance – SimplySmart Smart Board Software For Mac OS X 99-00557-01 User Manual

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Important Information

Macintosh Version

Cleaning the Writing Surface of an Interactive Whiteboard

Before you clean the SMART Board interactive whiteboard, log off the computer. Otherwise
you will scramble the desktop icons or activate application components when you touch the
screen. You should also put the projector on standby to more easily view dirt and streaks.

For optimal clarity, clean a frequently used interactive whiteboard approximately once a week
using a standard glass or whiteboard cleaner. Just spray the screen with cleaning fluid and
wipe with a paper towel.

To remove marks made with a permanent marker, completely cover these marks with the ink
from a dry-erase marker and wipe with a soft cloth while the ink is still wet. Dry-erase ink
contains solvents that work to remove permanent ink. If any trace of the original permanent ink
remains, spray the area with standard glass or whiteboard cleaner and wipe clean.

Preventing Damage to the Writing Surface

Although the front projection SMART Board interactive whiteboard is very durable, sharp
writing instruments, such as ballpoint or fine-point pens, can damage the analog-resistive
surface if they’re applied with heavy pressure. Keep these types of pens away from the
interactive whiteboard and avoid abrasive erasers and cleaning materials.

General Tips for Trouble-Free Performance

These tips apply to a SMART Board interactive whiteboard that is ready for use, with SMART
Board software installed and running.

Make sure all the styluses and the eraser are placed securely in the pen tray

Verify that the Ready Light on the pen tray is illuminated green

Ensure that the interactive whiteboard is connected to a USB port that’s recognized by
the operating system and is not being used by another application

TIP

When removing permanent marker ink, do not use low-odor or non-scented
dry-erase markers because they do not contain the appropriate solvents.

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