Notice to the reader, Customer support – StorageTek StorageNet 4000 User Manual
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Notice to the Reader
The material contained in this publication is for informational purposes only and is subject to
change without notice. StorageTek is not responsible for the use of any product options or
features not described in this publication, and assumes no responsibility for any errors that
may appear in this publication. Refer to the revision history (at the beginning of this
document) to determine the revision level of this publication.
StorageTek does not by publication of the descriptions and technical documentation contained
herein, grant a license to make, have made, use, sell, sublicense, or lease any equipment or
programs designed or constructed in accordance with this document or programs designed or
constructed in accordance with this information.
Customer Support
For technical support, please call StorageTek at 1-800-248-8777.
Before calling StorageTek, please have your information from the Problem Reporting form
ready. This form is located at the back of this manual.
If a problem cannot be resolved through Customer Support, a Return Material Authorization
(
RMA
) is issued. Instructions are provided on where to return the part and how to receive a
replacement part. If the product is installed by the customer, the customer is responsible for
returning the product with freight paid to the nearest repair center.