Troubleshooting, Additional information – Sony SPP-A968 User Manual

Page 49

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Additional Information

Additional Information

49

US

Remedy

• Make sure you set up the base unit correctly (page 8).
• Move the handset closer to the base unit.
• Replace the handset on the base unit, then pick it up

and try again. If the handset is on the base unit, pick
up the handset and replace it again.

• Make sure the telephone line cord is securely

connected to the telephone outlet (page 9).

• Make sure the battery is fully charged (page 11).

• Make sure the dialing mode is set correctly (page 10).

• Make sure the last dialed number is really the one you

want to dial.

• The number you last dialed exceeds 32 digits

(including the tone and pause digits if used).

• The number you last dialed is erased.

• Set the RING switch on the handset to ON.
• The battery may be weak. Charge the battery for

more than 12 hours (page 11).

• Make sure you set up the base unit correctly (page 8).
• Move the handset closer to the base unit.
• Replace the handset on the base unit, then pick it up.

If the handset is on the base unit, pick up the handset
and replace it again.

• Move the handset closer to the base unit.
• Place the base unit away from noise sources (page 8).

• It is an out-of-range alarm. Move the handset closer to

the base unit within one minute.

• The battery is weak. Charge the battery for more than

12 hours (page 11).
Note that you cannot use the handset without
charging it for more than one minute.

• Make sure you follow the procedure in storing the

number correctly (pages 21 and 23).

• Make sure the number (including the tone and pause

digits) does not exceed 16 digits.

• You pressed a one-touch dialing button on which no

phone number has been stored.

• Store a correct number (pages 21 and 23).

Symptom

You hear five short error
beeps when you press (TALK).

You hear no dial tone.

The phone does not connect at
all, even though the number
you dial is correct.

The phone doesn’t redial
correctly.

You hear five short error beeps
when you try to redial.

The handset does not ring.

You hear interference during
conversation.

You hear a beep every second
during conversation and “OUT
OF RANGE” appears on the
display.

You hear a beep every three
seconds and E and “BATTERY
LOW” appear on the display.

You hear five short error beeps
and cannot store a number on a
one-touch dial or in the Phone
Directory.

You hear five short error beeps
when you try to make a one-
touch dial call.

One-touch dialing or Phone
Directory dialing is incorrect.

Troubleshooting

If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.

Receiving calls

Making calls

During conversation

One-touch dialing/

Phone Directory

continued

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