Smart Technologies Smart Board V280 - Manual (Page 61)

51 | MAINTENANCE AND TROUBLESHOOTING
You see a message
telling you that your
interactive whiteboard
requires a high-speed
USB 2.0 compliant
computer.
(continued)
The included USB
cable isn’t connected
to a high-speed USB
2.0 compliant port
on your computer.
On some computers,
the front USB ports
aren’t high-speed USB
2.0 compliant. Try a different USB port.
You see a message
telling you that a
connected device
could operate faster.
If you click this
message, another
message instructs
you to connect your
interactive whiteboard
to a USB 2.0
compliant port. There are too many
devices connected to
your computer.
As a result, your
operating system must
use a non-enhanced
controller to connect
your interactive
whiteboard. Disconnect the additional USB
devices to ensure that your
interactive whiteboard connects
to an enhanced host controller.
IMPORTANT
Your SMART Board V280
interactive whiteboard does not
support webcams connected
to your computer. Either your
interactive whiteboard or the
webcam will not function
reliably.
The included USB
cable isn’t connected
to a high-speed USB
2.0 compliant port
on your computer.
On some computers,
the front USB ports
aren’t high-speed USB
2.0 compliant. Try a different USB port.
The SMART Board
icon
doesn’t
appear in the
Windows notification
area.
SMART Board Tools
aren’t running. Start SMART Board Tools.
To start SMART Board Tools:
Select Start > All Programs >
SMART Technologies >
SMART product drivers >
SMART Board Tools.
SMART product drivers
aren’t installed. Install SMART product drivers
on your computer.
For details about installing SMART
product drivers, see page 25.
Symptoms Cause Solution