Transferring calls, Transfer cancel, Transfer with camp-on – Samsung iDCS500 User Manual

Page 15

Advertising
background image

Samsung iDCS500

SLT User Guide

–9–

4. Press Recall to return to the external party.

Note: Repeatedly pressing the Recall key will toggle between the external and inside
parties (except if the destination station is a keyset set for Auto Answer or Voice An-
nounce). Also s

ee

Transfer Cancel

, below.

TRANSFERRING CALLS

Transfer is used to send any call to another extension in one of two ways. You can
perform a ‘screened’ transfer by informing the other extension who is calling or you
can perform a blind (‘unscreened’) transfer without notification.

1. Press Recall to receive transfer dial tone and then dial an extension num-

ber. Your call is automatically put on transfer hold.

2. Hang up when you hear ringing—OR—wait for the party to answer and ad-

vise the party of the call and then hang up. If the transfer is refused, you will
be reconnected to the external line when the station hangs up or you can
press Recall to reconnect to the external line.

Note: After the inside party answers, you may toggle any number of times between the
two parties by pressing Recall. When talking to one party, the other party cannot hear you.
Also see

Transfer Cancel

, below.

TRANSFER CANCEL

Check with your system administrator if this feature is enabled on your phone. It is
useful if you are consulting with another extension or attempting to transfer a call to
an extension as described above. With Transfer Cancel, when you press Recall to
return to the external caller the internal extension is dropped, allowing you to con-
sult or transfer the call to another extension by dialling the new extension number.

TRANSFER WITH CAMP-ON

When you want to transfer a call to another station but it is busy, you may camp
on the call to this station:

1. Press Recall to receive transfer dial tone and then dial an extension num-

ber. Your call is automatically put on transfer hold.

2. Hang up when you hear busy tone. The called party will be alerted that a

call is waiting.

Advertising