Siemens SL42 - Manual (Page 83)

81
19.3.02 SL42-SL45-err-ger.fm U35 /SL45i- English, A31008-H4860-A1-3-7619
Troubleshooting
Problem Possible causes Possible remedy
Phone cannot be
switched on. On/Off key not pressed for long
enough.
S
Press On/Off key for at least two seconds.
Flat battery Charge battery. Check charging indicator in the dis-
play.
Battery contacts dirty Clean contacts.
Battery in total discharge
(charge icon no longer
displayed). Charge battery.
It may take up to two hours for the charge icon to ap-
pear.
Standby time too
short. Frequent use of the organiser
and games. Restrict use if necessary.
Speed search active. Deactivate speed search (see p. 63).
Display illumination on. Switch off display illumination (see p. 63).
Unintentional keystrokes
(and illumination). Activate key lock.
Charging fault
(charge icon not
displayed or
flashing) Battery totally discharged. Charge battery.
Temperature out of range:
+5 °C to +40 °C Make sure the ambient temperature is right, wait a
while, then recharge.
Contact problem Check power supply and connection to the phone.
Check battery contacts, clean them if necessary, then
insert battery again.
No mains voltage Plug in to a different socket or check voltage.
Charger defective If the charger does not warm up, replace it.
Wrong charger Only use original Siemens SL45i accessories.
Battery faulty Replace battery.
SIM error SIM card not correctly inserted Make sure that the SIM card is correctly inserted. The
card carrier must be engaged (see p. 7).
SIM card contacts dirty Clean the SIM card with a dry cloth.
SIM card with wrong voltage Use 3 V SIM cards only.
SIM card damaged Inspect the damage.
Return SIM card to Service Provider.
If you have any questions relating to the use of your device, we are available around the clock
to help you at
www.my-siemens.com/customercare. In addition, we have listed the most frequently
asked questions and their answers below.