Sony STR-DG920 User Manual
Page 113
113
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Radio stations cannot be tuned in.
• Check that the antennas (aerials) are
connected securely. Adjust the antennas
(aerials) and connect an external antenna
(aerial), if necessary.
• Keep the XM antenna, away from the
speaker cords and the power cord to avoid
picking up noise.
• The signal strength of the stations is too
weak (when tuning in with automatic
tuning). Use direct tuning.
• Make sure you set the tuning interval
correctly (when tuning in AM stations
with direct tuning).
• No stations have been preset or the preset
stations have been cleared (when tuning
by scanning preset stations). Preset the
stations (page 64).
• Press DISPLAY repeatedly so that the
frequency appears on the display.
The receiver cannot receive XM
channels at all.
• The receiving condition is not good. Move
the antenna to the place where the
condition is good.
• Check that you subscribed to the satellite
radio service you want (page 65).
Remote commander
The remote does not function.
• Point the remote at the remote sensor on
the receiver.
• Remove any obstacles in the path between
the remote and the receiver.
• Replace all the batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on
the remote.
• When you operate a programmed non-
Sony component, the remote may not
function properly depending on the model
and the maker of the component.
Error messages
If there is a malfunction, the display shows a
message. You can check the condition of the
system by the message. Refer to the following
table to solve the problem. If any problem
persists, consult your nearest Sony dealer.
PROTECTOR
Irregular current is output to the speakers, or
upper panel of the receiver is covered with
something. The receiver will automatically
turn off after a few seconds. Check the
speaker connection and turn on the power
again.
For other messages, refer to “Message list after
Auto Calibration measurement” (page 43),
“XM Radio message list” (page 71) and
“DIGITAL MEDIA PORT message list”
(page 80).
If you are unable to remedy the
problem using the
troubleshooting guide
Clearing the receiver’s memory may remedy
the problem (page 35). However, note that all
memorized settings will be reset to their
factory settings and you will have to readjust
all settings on the receiver.
If the problem persist
Consult your nearest Sony dealer. Note that if
service personnel changes some parts during
repair, these parts may be retained.
Reference sections for clearing
the receiver’s memory
To clear
See
All memorized settings
Customized sound fields