Sos help line – Sanyo CLT-E32 User Manual

Page 87

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A d d i t i o n a l I n f o r m a t i o n [ E 8 5 ]

SOS HELP LINE

At Sanyo, fulfilling the needs of our customers is a priority. That's why we created our SOS customer service program
that guarantees satisfaction.

NATIONWIDE CUSTOMER SUPPORT

SOS is there to help you. Our friendly and knowledgeable product specialists will quickly answer your questions about
setup and use of Sanyo telephone products. Simply call toll free from anywhere in Canada to connect to our no-
charge, SOS support and service network:

1-800-263-2244

between 8:30 am – 7:00 pm EST

Or visit our website at www.sanyoservice.com, and click the Customer Relations button to get access to our FAQ's
(Frequently Asked Questions) and other helpful features.

STAY-AT-HOME CONVENIENCE

It's a nuisance making another trip to the store when you're stuck.
Now with SOS, all that's necessary is a quick call from your home for product assistance.

HASSLE-FREE EXCHANGE

Should your Sanyo telephone require servicing due to a manufacturing defect during the warranty period, SANYO
Canada will ship prepaid a replacement unit* within two business days after receiving your defective unit. Consumers
are responsible for the shipping costs of the unit back to Sanyo
.

• For older, non-current models, replacement units may not be available, in which case our regular warranty conditions will apply.

GUARANTEED QUALITY

All SOS replacement sets are checked and serviced by factory-authorized technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to Sanyo in its original box with all accessories, i.e.: owner's manual, battery, adaptor, telephone cord, etc.

UP383BA_0.book Page 85 Thursday, May 26, 2005 10:48 AM

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