Help and product support, Using the help system, Product support – Slick EDIT V3.3 User Manual

Page 36: Contacting product support

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Help and Product Support

There are several ways to get help about SlickEdit

®

Core:

Use the Help system - See

Using the Help System

below.

Search the FAQ - A list of frequently asked questions and answers is available from the Product Sup-

port section of our Web site at

http://www.slickedit.com

.

Use the Community Forums - Search for or post your question on the SlickEdit Community Forums to

seek help from other SlickEdit Core users. The forums are located at

http://community.slickedit.com

.

Contact Product Support - See

Contacting Product Support

below.

Using the Help System

When SlickEdit

®

Core is installed, the searchable Help system is installed with the product. The contents

of the Help system are the same as the contents of the User Guide located in the docs installation subdir-
ectory (see

Accessing Documentation

).

To access the Help system, from the main menu, click Help

Help Contents, then expand SlickEdit

Core v3.3 for Eclipse in the tree.

Note

Context-sensitive Help is currently not available in SlickEdit Core.

Product Support

Patches, macros, FAQs, and more are available on the Product Support section of our Web site at

ht-

tp://www.slickedit.com

. From within Eclipse, you can click Help

SlickEdit Support Web Site to launch

the site in a browser window.

Contacting Product Support

Use the SlickEdit Community Forums at

http://community.slickedit.com

to report all defects and share any

feedback you have on this release. For problem reports, please provide the following information:

• A description of the problem.

• The language you are working in (C/C++, Java, etc.).

• SlickEdit Core program information. Select Help

About SlickEdit Core, then select the Program In-

formation tab, click Copy To Clipboard and paste the information in the problem report.

• A code snippet to help us reproduce it (if possible).

Using the Help System

14

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