Troubleshooting, Ap p e nd ix – Kawai CONCERT ARTIST CA63 User Manual

Page 82

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82

Ap

p

e

nd

ix

Troubleshooting

Problem

Possible Cause and Solution

Page no.

Po

w

e

r

The instrument does not turn on.

Check that the power cable is firmly attached to the instrument, and

connected to an AC outlet.

pp. 12

Sound

The instrument is turned on, however

no sound is produced when the keys

are played.

Check that the MASTER VOLUME slider is not set to the lowest position.

Check that a pair of headphones (or headphone adaptor plug) are not

connected connected to the PHONES jack.

Check that Local Control is enabled in the MIDI Settings menu.

pp. 13

pp. 13

pp. 71

The sound distorts when playing at

very loud volume levels.

Check that the MASTER VOLUME slider is set to an appropriate level,

reducing the volume if excessive distortion is heard.

pp. 13

Strange sounds or noises are heard

when playing with piano sounds.

The CA93/CA63 digital piano attempts to reproduce the rich variety

of tones created by an acoustic grand piano as accurately as possible.

This includes string resonances and damper noises, and other subtle

characteristics that contribute to the overall piano playing experience.

While these additional tones are intended to enhance the realism of

the instrument, it is possible to reduce their prominence, or disable the

effects altogether using the functions in the Virtual Technician menu.

pp. 54

He

adphone

s

The headphone volume is too low.

Check the technical specifications of the headphones.

If the ‘Nominal Impedance’ specification of the headphones is less

than 100 Ω (ohms), please set the ‘Phones Volume’ setting in the ‘Basic

Settings’ menu to ‘High’.

pp. 50

Pe

d

a

ls

The pedals are unreliable or do not

function at all.

Check that the pedal cable is firmly connected to the instrument (CA63).

pp. 92

When depressing a pedal, the pedal

board flexes and is not firm.

Check that the pedal support bolt is fully extended.

pp. 15

US

B

A USB memory device is not detected,

cannot be saved to, or does not appear

to function when connected to the

‘USB to Device’ port.

Check that the USB memory device is formatted to use the FAT/FAT32

filesystem, and not set to ‘Write Protect’ mode.

Disconnect the USB memory device, turn the instrument off then on,

then reconnect the USB memory device. If the USB memory device

still does not function, it may be damaged or incompatible. Please try

using a different USB memory device.

pp. 88

The instrument pauses briefly when

connecting a USB memory device.

This is recognised behaviour when using very large capacity (e.g. 8GB+)

USB memory devices.

pp. 88

MP

3

/W

A

V

/S

M

F A

u

dio

No sound can be heard when playing

an MP3/WAV audio file stored on a

USB memory device.

Check that the audio player volume is not set to 0.

Check that the format of the audio file is supported and listed in the

‘Audio Player supported format specifications’ table.

pp. 43

pp. 42

An MP3/WAV audio file stored on a

USB memory device sounds strange,

or does not play back at all.

Check that the format of the audio file is supported and listed in the

‘Audio Player supported format specifications’ table.

The file transfer speed of the USB memory device may be too slow to

play the audio file. Please try using a different USB memory device,

ensuring that it conforms to USB2.0 Hi-Speed standards.

pp. 42

pp. 89

An SMF MIDI file stored on a USB

memory device sounds strange when

played back.

The CA93/CA63 digital piano does not contain the full General MIDI

sound bank selection. Consequently, some SMF song files may not be

reproduced entirely accurately when played through the instrument.

pp. 44

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