I700 series scanners message listing – Kodak 6J7611A User Manual

Page 69

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A-61500 May 2010

6-13

i700 Series Scanners
Message listing

Following is an alphabetic list of messages and corrective actions you
can take if one of the following messages is encountered

Messages

ID#

Operator Message

Background accessory changed
while powered up

381

The Background Accessory was changed while the scanner was
powered on.

• Turn the power off to the scanner, wait a few seconds and

power the scanner back on.

• If you get this message and you did not change the

Background Accessory, clean the scanner.

Cable unplugged

319

Some device on the FireWire bus was unplugged/plugged in.

• Check that all FireWire connectors are securely fastened.

Calibration failed

106, 331 • Clean the imaging guides. See Chapter 5, Maintenance for

procedures.

• Try to calibrate the scanner again. Be sure you are using the

correct calibration target. See Chapter 3, “Calibrating the
scanner”.

• The calibration target is too small. A 12- x 12-inch calibration

target is required for image calibration.

• Calibration target is too narrow.
• If the problem persists, call Service.

Calibration succeeded

105, 342

Informational message. The scanner has been successfully
calibrated.

Call Service

Many ID

numbers

A condition was detected that may require repair.

• Turn the power off to the scanner, wait a few seconds and

power the scanner back on.

• If the problem persists, call Service and provide the ID number

of the error.

Cannot calibrate with white
background

184

The White Background Accessory is installed in the scanner
while the scanner is trying the calibrate.

Remove the White Background Accessory before calibrating the
scanner.

Check document preparation

123, 135,

81

• The gap between your documents is too small.
• Make sure the leading edges of the documents are aligned.

See Chapter 3, “Document preparation” for more information.

• Check the condition of your feed module and separation roller

tires and your pre-separation pad. Clean and replace if
necessary.

Check imaging guides and lamps

149, 178,

139

• Verify that the imaging guides are installed correctly. See

Chapter 5, Maintenance.

• Clean both sides of the imaging guides and lower glass plate

between the lamps.

• Check that the white patch on the imaging guides is clean and

in good condition.

• If the problem persists, call Service.

Clean lower imaging guide

294

The lower imaging guide is dirty or there may be a small piece of
paper in the imaging guide area.

• Clean the imaging guides. See Chapter 5, Maintenance for

procedures.

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