Symptoms probable cause corrective action – Kohler SIPHON VORTEX LOW PROFILE ONE-PIECE TOILETS K-3402-EB User Manual

Page 12

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SYMPTOMS

PROBABLE CAUSE

CORRECTIVE ACTION

TROUBLESHOOTING GUIDE FOR ROCHELLE AND PALARRE

Poor flush.

A. Water pressure is below 25 psi.

A. Increase running water presĆ

sure.

B. Water level in tank is too low.

B. Bend float rod up slightly.

C. Volume control is not adjusted

properly.

C. Increase flow by turning adĆ

justing screw counterclockĆ
wise.

D. Supply stop is not open.

D. Fully open supply stop.

E. Full 1/2" supply NOT installed.

E. Install full 1/2" supply.

F. Rim flush tube is disconected.

F. Reconnect rim flush tube.

G. Trapway or rim holes are

clogged.

G. Unclog trapway or clean out

rim holes.

Valve does not shut off.

A. Water pressure is over 125 psi.

A. Install pressure regulator.

B. Foreign matter has adhered to

seat or seat washer.

B. Clean seat/seat washer or reĆ

place seat following instrucĆ
tions with repair kit.

C. Worn seat or seat washer.

C. Replace as per B.

D. Water level in tank is above conĆ

cealed overflow in bowl.

D. Slightly bend float rod downĆ

ward.

E. Water leaking past flush ball.

E. Replace flush ball.

F. Foreign matter on

plunger.

F. Replace plunger.

G. Bore for plunger in cap assembly

is corroded or pitted.

G. Replace cap.

H. Crack in tank or bowl is allowing

leakage.

H. Replace toilet.

Toilet leaves an odor.

A. Toilet is dirty.

A. Clean rim holes, bowl, and

trapway with disinfecting
bowl cleaner.

B. Crack in bowl allows sewer gas

into the room.

B. Replace toilet.

Toilet overflows.

A. Toilet is clogged.

A. Use plunger to unclog toilet.

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