LevelOne ViewCon KVM-0850 - Manual (Page 73)

KVM-0850/1650 IP KVM switch
6.6 Maintenance
6.6.1 Device Information
Figure 6-31. Device Information
Board Summary
This section contains a summary with various information about this IP-KVM and it’s current
firmware and allows you to reset the card. You may have a look at Figure 6-31 for an
example.
The Data file for support allows you to download the IP-KVM data file with specific support
information. This is an XML file with certain customized support information like the serial
number etc. You may send us this information together with a support request. It will help us
to locate and solve your reported problem.
Figure 6-32. Connected Users
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