Intermittent problem service check – Lexmark 4227-X00 User Manual

Page 38

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Diagnostic Information

2-15

4227-X00

Intermittent Problem Service Check

FRU/Symptom

Action

1

The machine
sometimes fails
before POST is
complete.

Check for the following:

1. Loose connectors. Reconnect all connectors

to the main and sub logic boards.

3. Electrical noise or static discharge.

Check the following items:

• Power supply ground.
• Machine frame ground.
• Printer interface cable is grounded and

shielded.

2. Intermittently low voltages. Check for ac and

all dc voltages and short circuits on the main
and sub logic boards.
a. Check the electrical voltage and ensure

that it is within tolerance.

b. Check the continuity of the power

cord.

c. Disconnect the power supply cable

from the connectors CN11 on the
main logic board and CN1 on the sub
logic board. Turn the printer power on
and check all dc output voltages at
CN11 and CN1.

Ensure the output voltages are:

CN11-1 (+40 ±4 V dc) & CN11-3 (GND)
CN11-2 (+40 ±4 V dc) & CN11-3 (GND)
CN11-5 (+5 ±0.5 V dc) & CN11-6 (Signal GND)
CN 1-1 (+40 ±4 V dc) & CN1-3 (GND)
CN 1-2 (+40 ±4 V dc) & CN1-3 (GND)
CN 1-5 (+5 ±0.5 V dc) & CN1-6 (Signal GND)

If the voltages are not correct, replace the
Power Supply Unit.
If the failure remains, replace the main logic
board and sub logic board.
Note: When replacing the main logic board,
always set the

“Bidirectional Print

Adjustment” on page 4-4

and the

“Printhead-to-Platen Gap Adjustment” on
page 4-2

.

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