Special operator and supervisor features – Lucent Technologies MERLIN LEGEND 5 User Manual

Page 145

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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide

555-650-118

Issue 1

June 1997

Features and Applications

Page 4-29

Features

4

Special Operator and Supervisor Features

4

The Feature Finder in

Table 4–8

lists features that are available only to operators.

Many of the features listed in other categories are also used by operators, but are
not exclusively designed for them. In the PROG column, the notation

AUTO

means that Queued Call Console (QCC) operator telephones are automatically
programmed with a button for the feature.

Because of the fixed buttons that are programmed automatically on QCCs, these
operators handle calls differently from other users in the system.

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