Lenoxx Electronics PH5435 - Manual (Page 16)

IB-PH5435-WC-E-032805
TROUBLE SHOOTING
Is any plug disconnected from the modular
phone plug? Is any jack improperly wired?
Use another phone to test the jack.
RINGER switch may be set to OFF? Slide
switch to HI or LOW position.
CHECK
No dial tone
Phone does not
ring
Can not dial
D isplay show s
erroneous figure
OR No dial tone
or Low dial tone
or cannot dial out
Caller ID does
not work
The display gets
dim or is blank
The Caller ID
display does not
show the caller’s
information
Static noise on
line, cannot hear
calling party or
calling party can
not hear you
Redial does not
work
Check if “ ” shows in the display. Since
the REDIAL/PAUSE button has combined
function (pause), the phone may have been
paused. Just press the HOOK switch or
FLASH button to get a new dial tone.
14
PROBLEMS
You have selected the wrong languages.
Refer to page 7 and reset the language. It
may be helpful to remove the batteries and
the line cord for 30 seconds first.
Check if batteries are properly installed, and
if you have received the first Caller ID record.
If you have, your batteries may be weak.
Replace all the batteries. Also adjust the
contrast (see page 7).
The Caller ID unit will not function until you
have subscribed to Caller ID service from
your local telephone company. Call your
local telephone company to have Caller ID
service installed on your phone line. Also,
fresh batteries must be installed.
Make sure all your phone line connections
are secure and correct.
If it is a private call or a blocked call, the
caller’s name and/or phone number will not
appear in the display. (You will see time and
date of call plus some dashes or the words
“PRIVATE CALL” or “UNAVAILABLE”.)
Make sure the COILED HANDSET CORD is
connected properly. OR Replace the COILED
HANDSET CORD. Any phone store has these
cords in different lengths. After some time the
cord may become overstretched or damaged.
Check the TONE/PULSE setting. You may
only have PULSE service. Set the TONE/
PULSE to PULSE mode (see page 7).
- Make sure the Caller ID service is active.
- The phone is connected to a working wall jack.
- All line cord connections are correct and secure.
- All 3 “AA” batteries installed according to the
polarity shown and they are fresh.
IB-PH5435-WC-E-032805.pmd 4/1/2005, 12:28 PM 16