Make sure printer cables are securely connected, Confidential and other held jobs do not print, Make sure the printer has sufficient memory – Lexmark 410 User Manual

Page 171: Job takes longer than expected to print, Reduce the complexity of the print job

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M

AKE

SURE

THE

INTERNAL

PRINT

SERVER

IS

INSTALLED

PROPERLY

AND

WORKING

Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View User's Guide and Documentation on the Software
and Documentation
CD.

Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.

Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.

M

AKE

SURE

YOU

ARE

USING

A

RECOMMENDED

PRINTER

CABLE

For more information, visit the Lexmark Web site at www.lexmark.com.

M

AKE

SURE

PRINTER

CABLES

ARE

SECURELY

CONNECTED

Check the cable connections to the printer and print server to make sure they are secure.

For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print

These are possible solutions. Try one or more of the following:

P

ARTIAL

JOB

,

NO

JOB

,

OR

BLANK

PAGE

PRINTS

The print job may contain a formatting error or invalid data.

Delete the print job, and then print it again.

For PDF documents, recreate the PDF and then print it again.

If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.

For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.

For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.

M

AKE

SURE

THE

PRINTER

HAS

SUFFICIENT

MEMORY

Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Job takes longer than expected to print

These are possible solutions. Try one or more of the following:

R

EDUCE

THE

COMPLEXITY

OF

THE

PRINT

JOB

Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.

Troubleshooting

171

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