Panasonic BB-HCE481 - Manual (Page 12)

Troubleshooting
12
The Top page or
image is not
displayed on the
mobile phone. • Only the IP address and port number are entered.
→ Enter "/mobile" after entering "IP Address:Port Number".
• A 320 x 240 resolution image is not displayed.
→ Mobile phones do not support 320 x 240 resolution
images.
• The file size of the image is exceeding the capacity of the
mobile phone.
→ View the image at 160 x 120 resolution.
• The mobile phone supports only XHTML.
→ Enter "/mobileX" by following an IP address and port
number.
A gray screen is
displayed. • There are currently more than 30 different users trying to
access the video (Motion JPEG).
→ Reduce the number of users accessing the camera to
below 30, or change the video to still images.
• Operation time has been specified.
→ A gray screen is displayed outside the operation time. This
is normal.
Video suddenly
changes to still
images. • The video (Motion JPEG) display period is set on the General
User page.
→ To view video continuously, set [Unlimited] for the limit
continuous motion JPEG (see page 99 of the Operating
Instructions on the CD-ROM).
Problem Cause and Remedy