Audio problems troubleshooting – Panasonic BB-HCE481 User Manual

Page 17

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Troubleshooting

17

Audio Problems Troubleshooting

Problem

Cause and Remedy

The Listen button
is gray.

• The [Input] setting is set to [Disable] on the Audio page.

→ Change it to [Enable]. (See page 92 of the Operating

Instructions on the CD-ROM)

• In the access level settings on the General User page, [Listen]

is not permitted.

→ Select [Listen]. (See page 99 of the Operating Instructions

on the CD-ROM)

The Talk button is
gray.

• The [Output] setting is set to [Disable] on the Audio page.

→ Change it to [Enable]. (See page 92 of the Operating

Instructions on the CD-ROM)

• In the access level settings on the General User page, [Talk] is

not permitted.

→ Select [Talk]. (See page 99 of the Operating Instructions

on the CD-ROM)

• When accessing a camera on a LAN, the web browser is being

accessed through a proxy server.

→ Change the settings so that a proxy server is not used.

(See page 192 of the Operating Instructions on the CD-
ROM)

Neither Listen nor
Talk button can
be used.

• When accessing a camera on a LAN, the web browser is being

accessed through a proxy server.

→ Change the settings so that a proxy server is not used.

(See page 192 of the Operating Instructions on the CD-
ROM)

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