Panasonic BB-HCE481 User Manual

Page 19

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Troubleshooting

19

Audio is not
produced from an
external speaker
connected to the
camera.

• The Talk button appears like this:

→ Click the Talk button. (It will change to .)

• The Talk button is gray.

→ [Talk] is not permitted on the General User page. Permit it.

(See page 99 of the Operating Instructions on the CD-
ROM)

• Microphone is not selected on your PC's volume control

screen.

→ Click [Options]→[Properties]→, and check [Recording] on

the Volume Control window. In the "Show the following
volume controls" column, check [Microphone], and click
[OK]. Check [Select] on the Recording Control window.

• The PC's microphone input setting is set to mute.

→ Open the PC's Volume Control window, check the

microphone checkbox and then adjust the volume controls.

• A speaker is not connected to the camera.

→ The camera's audio output terminal is a line output.

Connect it to an external speaker with a built-in amplifier
(see Getting Started).

• An amplifier is not connected to the camera.

→ The camera's audio output terminal is a line output.

Connect it to an external speaker with a built-in amplifier
(see Getting Started)

• Audio can only be received for short periods of time.

→ Change the settings to extend the PC Audio Input Timeout.

(See page 92 of the Operating Instructions on the CD-
ROM)

• The camera speaker volume settings are set to their minimum.

→ Adjust the volume settings to an appropriate volume.

• The camera is being accessed through a proxy server.

→ The audio feature cannot be used when the camera is

accessed through a proxy server.

Problem

Cause and Remedy

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