Panasonic SL-DZ1200 - Manual (Page 28)

Limited warranty (ONLY FOR U.S.A.)
Panasonic/Technics DJ Products
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.,
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively
referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your
product or arrange for in-home service, as applicable, during the warranty period. If non-
rechargeable batteries are included, they are not warranted. This warranty only applies to
products purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold “as is”. A
purchase receipt or other proof of the original purchase date is required for warranty service.
Carry-In, Mail-in or In-Home Service
For Carry-In, Mail-in or In-Home Service (as applicable) in the United States call 1-800-
211-PANA(7262) or visit Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
(787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by
the authorized servicer and does not include removal or re-installation of an installed
product. It is possible that certain in-home repairs will not be completed in-home, but will
require that the product, or parts of the product, be removed for shop diagnosis and/or
repair and then returned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and
DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, misadjustment of consumer controls, improper maintenance, power line
surge, lightning damage, modification, rental use of the product, service by anyone other
than a Factory ServiCenter or other Authorized Servicer, or damage that is attributable to
acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT,
OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING WITHOUT
LIMITATION, LOSS OF GOODWILL, PROFITS OR REVENUE, LOSS OF USE OF THIS
PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF SUBSTITUTE
EQUIPMENT, DOWNTIME COSTS, OR CLAIMS OF ANY PARTY DEALING WITH
BUYER FOR SUCH DAMAGES. (As examples, this excludes damages for lost time, cost
of having someone remove or re-install an installed unit if applicable, travel to and from
the servicer, loss of media, data or other memory content. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This warranty gives you specific legal rights and you may also have others rights which
vary from state to state. If a problem with this product develops during or after the
warranty period, you may contact your dealer or ServiCenter. If the problem is not handled
to your satisfaction, then write to the warrantor's Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL IF
APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE
YOUR RESPONSIBILITY.
Labor
One (1) Year
Ninety (90) Days
(when applicable)
Not Applicable
(in exchange for
defective item)
Product
DJ Turntables (analog), DJ Mixers,
DJ Direct Drive Digital Turntables
Accessories:
(Repaired or exchanged)
DJ Headphones, Cartridges,
Microphones
Accessories:
(Exchanged)
SD Memory Cards, Platter
Mats, Adaptors, Cables
Service
Carry-In or Mail-In
Carry In or Mail In
Carry In or Mail In
Parts
One (1) Year
Ninety (90) Days
Ninety (90) Days
Customer Services Directory
Accessory Purchases
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com m
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Service in Puerto Rico
(ONLY FOR U.S.A.)
RQT7114-Y
M0304TK0
En Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc. (“PSC”)
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Panasonic Canada Inc.
5770 Ambler Drive
Mississauga, Ontario L4W 2T3
www.panasonic.ca
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way Secaucus,
New Jersey 07094
http://www.panasonic.com
2004 Matsushita Electric Industrial Co., Ltd.
Printed in Japan