89 10. help – Panasonic KX-MB2030EX User Manual

Page 89

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10.3.6 Network (KX-MB2000/KX-MB2010/KX-MB2030, LAN connection only)

Problem

Cause & Solution

I cannot operate the following
functions.
PC printing
Scanning
Remote Control
PC FAX (KX-MB2030 only)
Device Monitor

R Confirm the LED via the LAN port of the main board. If the LED is glowing

or blinking, network access is working correctly.
If the LED is not glowing or blinking, confirm the LAN cable (category 5
straight cable) is connected to the LAN port of the main board correctly.

R If the LED is blinking and you cannot perform the desired operation, the IP

address of the unit may have changed.
To detect the IP address, proceed as follows.
[Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s
name A [IP Address Checker]
R The IP address for the unit will be detected.

Note:
R If the IP address cannot be detected, enter it manually (feature #501 on

page 71). The IP address of the computer and the unit must be in the
same local IP address class as shown below. Set the IP address in the
range of the number specified in the class corresponding to your local
network scale.

Class

Subnet mask

IP address

Class A

255.0.0.0

10.0.0.1 -
10.255.255.254

Class B

255.255.0.0

172.xx.0.1 -
172.xx.255.254

*1

Class C

255.255.255.0

192.168.xx.1 -
192.168.xx.254

*2

*1 “xx” should be the same value for the unit and for the computer,

as shown in the following example.
Example: 172.16.0.1 - 172.16.255.254
(The available range of “xx” is 16 - 31)

*2 “xx” should be the same value for the unit and for the computer,

as shown in the following example.
Example: 192.168.0.1 - 192.168.0.254
(The available range of “xx” is 0 - 255)

R Your firewall software is blocking the connection. Disable the firewall

software or change the firewall settings to make the Multi-Function Station
work properly.

R LAN features can be used when the unit and the computer are connected

in same network segment only. Make sure the network is configured
correctly. Consult your network administrator.

The unit does not appear in
the [Select a Network Device]
dialogue box when installing
Multi-Function Station.

R Your firewall software is blocking the connection and the setup program may

not list any units. Consult your network administrator and temporarily disable
the firewall software.

R The unit is connected to another network segment and the setup program

may not list any units. Make sure the network is configured correctly. Consult
your network administrator.

89

10. Help

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