Help – Pure Digital Pure Contour Air 200i User Manual

Page 24

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24

Help

Hints and tips

I cannot connect to my wireless network

Ensure that your Contour is within range of your wireless router and that you are not located in a
dead spot.

I cannot connect to Contour Setup Manager after establishing a temporary

wireless network connection

Contour Setup Manager requires your setup device (computer, iPod, iPhone or iPad) to have
DHCP (dynamic IP address) enabled on initial wireless setup.

The Status LED is flashing white

Your Contour has AirPlay selected as the source but does not currently have a connection to a
wireless network. Follow the instructions on page 6.

The Status LED is flashing cyan

If the Status LED is flashing Cyan, Contour has a firmware error. Disconnect the power for thirty
seconds and then reconnect the power to try again. Contour should automatically recover by
downloading the software again from the Pure Lounge. If this does not work, try the manual
upgrade method. In order to force the unit into a manual upgrade from a firmware error, press
and hold the Wi-Fi setup key on the back of the unit for five seconds, which will allow you to enter
the Manual Software Update process. See “Manual software updates” on page 20 for more
information.

The audio and network connection keeps dropping when using a wireless

connection

Try changing the Wi-Fi channel on your router. Please check your router user guide for instructions
on how to carry this out.

I have more than one Contour on my network

If you have more than one Contour on your network, it would be useful to assign each Contour
a name that made it easy to identify, e.g. Living Room or Bedroom (see page 16 for more
information). The names that you assign each Contour will appear in the list of available AirPlay
devices in iTunes and on your iPod touch, iPhone or iPad.

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