Support services and worldwide offices, A.1 technical support, A.2 product repairs – Psion Teklogix netpad Win CE 4.1 User Manual

Page 125: Appendices, Appendix a: support services and worldwide offices, Ppendix, Upport, Ervices, Orldwide, Ffices

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Psion Teklogix netpad Win CE 4.1 User Manual

A-1

A

PPENDIX

A

S

UPPORT

S

ERVICES

A

ND

W

ORLDWIDE

O

FFICES

Psion Teklogix provides a complete range of product support services to its custom-
ers worldwide. These services include technical support and product repairs.

A.1 Technical Support

Technical Support for Mobile Computing Products is provided via e-mail through
the Partner Program website. To reach the website, go to www.psionteklogix.com
and click on the Partner Program link, which takes you to the Partner Program page.
Then click on the Log-in button or the Register button, depending on whether you
have previously registered for Teknet or the Partner Program. (Your UserID and
password are the same for TekNet and the Partner Program.)

A.2 Product Repairs

International

For product repairs, please contact your local Psion Teklogix office (see
page A-2).

Canada/U.S.A

Canadian and U.S. customers can receive access to repair services, by calling
the toll-free number below, or via our secure website.

Note:

Customers calling the toll-free number should have their Psion Teklogix
customer number or trouble ticket number available.

Voice:

1 800 387-8898 (press option “2”)

Fax:

1 905 812-6304

Web Site:

http://service.psionteklogix.com

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