Windows error messages, Server 2008 windows error messages – Perle Systems Speed LE 1P User Manual

Page 55

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SPEED LE Serial Adaptor
Windows 2000/XP/Server 2003/Vista/Server 2008

Page 55

General Troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008

Windows Error Messages

In the event of any error messages, check the Windows Event Log. Also open the Windows
Device Manager and check for warming icons on the installed hardware. See your Windows
2000, Windows XP, Windows Server 2003, or Windows Server 2008 user documentation or
help system for details.

For general problems, see

General Troubleshooting under Windows 2000/XP/Server

2003/Vista/Server 2008

on page

55

.

Problem

Action required

Machine fails to boot.

1. Turn off your machine, remove SPEED LE card(s)

and reboot. See

page 30

.

2. Try installing a different host card in case the one

currently installed is faulty. See

page 27

.

Windows operating system fails while loading
and the system hangs.

1. Reboot machine and then switch to the last

known good configuration.

2. Check for resource conflicts or faulty hardware.

Windows operating system fails while loading
and displays a blue screen.

1. Note the five hexadecimal numbers at the top line

of the screen

2. Reboot your machine and then switch to the last

known good configuration.

3. Check for resource conflicts or faulty hardware.

Operating system loads OK, but SPEED driver
or another driver fails to boot

1. Run Windows Device Manager to find available

IRQ and memory addresses.

SPEED LE ports do not work after installation.

1. Check the Windows Event Log and follow the

suggested actions.

SPEED Windows driver fails during normal
operation, symptom: blue screen

1. Note the five hexadecimal numbers displayed at

the top line of the screen.

2. Reboot your machine and then switch to the last

known good configuration.

3. Check for resource conflicts or faulty hardware.

SPEED Windows driver fails during normal
operation, symptoms either:

black screen, machine reboots or system hangs

1. Contact Technical Support. See

Appendix B:

Contacting Perle

.

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