Automatic route selection – Panasonic 524X07801B User Manual

Page 24

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DBS 576 (USA), Revised 6/11/98

576-13-700

Chapter 3. System Features

Section 700 - Operation

Hardware Requirements

See Section 520 - Built-In ACD Reference Manual.

Related Programming

See Section 520 - Built-In ACD Reference Manual.

Considerations

For more information, see Section 520 - Built-In ACD Reference Manual.

Automatic Route Selection

Description

When Automatic Route Selection (ARS) is enabled, the system follows a preselected route for calls.
Usually the selected routing is the least cost route.

ARS works in conjunction with Toll Restriction Service (TRS). Calls can be denied based on the
programmed TRS level for the originating party. (For more information, see “Ringing Modes” on
page 59.)

Three levels of ARS checking are available based on the dialed number following the ARS
access code:

Direct Route Selection: The simplest form of ARS routing that upon ARS entry

(enter 9) directly selects the trunk group and any dialed number modification.

Route List Selection: A more complex routing that includes up to 5 alternative

levels of route selection and includes TRS level checking.

Time List Selection: The most complex routing that determines the appropriate

route list based upon the day and time.

Forced ARS is available on an Extension Class of Service (COS) basis.

A special day list provides tailored ARS routing for up to 20 holidays, vacation days, etc.

Automatic modification of dialed numbers is available. This includes deleting up to 24 prefix
digits and adding up to a 10-digit prefix and a 10-digit suffix. The modification of dialed
numbers can include pauses, Dual Tone Multifrequency (DTMF) conversion, itemized code
(extension number) and an authorization code. (Itemized code and authorization are not used
in some areas.)

Up to 8 authorization codes are available.

For more information on ARS/TRS, see Appendix A “ARS and TRS Operation” on page 291.

Hardware Requirements

N/A

Related Programming

N/A

Considerations

N/A

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