Trunk queuing, To set trunk queuing – Panasonic 524X07801B User Manual

Page 245

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Section 700 - Operation

Chapter 6. DSLT Features

576-13-700

DBS 576 (USA), Revised 6/11/98

245

FF1-2: Dial Plan

FF5-2: MCO Trunk Group (Outbound)

FF7: ARS/TRS

Considerations

The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be
divided into 99 different trunk groups.

Each trunk group can support up to 50 outside lines.

Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.

MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.

MCO1 access code is used for Automatic Route Selection (ARS) access code.

Table 15. MCO Trunk Access Codes

Trunk Queuing

CPC-96, CPC-288, and CPC-576 Version 1.0

Description

When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the
System can call you when a line becomes free. Simply pick up the handset and dial the telephone
number when the Trunk Callback alert tone rings.

Operation

To set Trunk Queuing:

MCO Group

Trunk Access Code

MCO1

9

MCO2

81

MCO3

82

MCO4

83

MCO5

84

Action

Result

1. Lift the handset or press the ON/OFF key.

Intercom dial tone

2. Enter a trunk access code (9 or 81-84).

Busy tone

3. Enter the Callback Request code (default = 3.)

4. Press the ON/OFF key.

5. Wait for the Trunk Callback alert tone.

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