3comforum on compuserve online service, Support from your network supplier, 3comforum on compuserve online service d-3 – PictureTel III ISA User Manual

Page 93: Support from your network supplier d-3

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Support from Your Network Supplier

D-3

Local access numbers are available within the following countries:

3ComForum on CompuServe Online Service

3ComForum is a CompuServe-based service containing patches,
software, drivers, and technical articles about all 3Com products,
as well as a messaging section for peer support. To use
3ComForum, you need a CompuServe account.

To use 3ComForum:

1

Log on to CompuServe.

2

Type

go threecom

3

Press [Return] to see the 3ComForum main menu.

Support from Your Network Supplier

If additional assistance is required, contact your network supplier.
Many suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network
planning, installation, hardware maintenance, application
training, and support services.

When you contact your network supplier for assistance, have the
following information ready:

Diagnostic error messages

A list of system hardware and software, including
revision levels

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the
following section on how to contact 3Com.

Country

Telephone
Number

Country

Telephone
Number

Australia

1800 678 515

Netherlands

06 0228049

Belgium

0800 71279

New Zealand

0800 446 398

Denmark

800 17319

Norway

800 11062

Finland

98 001 4444

Portugal

0505 442 607

France

05 90 81 58

Russia (Moscow only)

956 0815

Germany

0130 81 80 63

Singapore

800 6161 463

Hong Kong

800 933 486

Spain

900 964 445

Italy

1678 99085

Sweden

020 792954

Malaysia

1800 801 777

U.K.

0800 626403

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