Panasonic KX-TG1840NZ - Manual (Page 57)

Useful Information
57
Answering system
Problem Cause & solution
The other party complains that they
cannot leave a message.
L The recording time is set to “Greeting Only”.
Select “1 Minute” or “3 Minutes” (page 44).
L Message memory is full. Erase unnecessary
messages (page 40).
I cannot operate the answering
system.
L Another handset or the base unit user is using the
answering system, accessing the caller list or
changing base unit settings. Wait for the other user
to finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move
closer.
I cannot operate the answering
system remotely.
L You are entering the wrong remote access code.
Confirm that the correct remote code is entered. If
you forget the remote access code, store a new
remote access code again (page 42).
L You are pressing the dial keys too quickly. Press
each key firmly.
L The answering system is turned off. Turn it on (page
43).
L You are using a pulse telephone. Try again using a
touch tone phone.
While recording a greeting
message or listening to messages,
the unit rings and recording stops.
L A call is being received. Answer the call and try
again later.