Before requesting service, Warning, Problem possible cause possible solution – Panasonic MC-UG787 User Manual
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BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service needed, other than those described in these Operating Instructions,
should be performed by an authorized service representative.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum cleaner
1. Unplugged at wall outlet.
1. Plug in firmly. Push ON-OFF
will not run.
switch to ON.
2. ON-OFF switch not turned on.
2. Push ON-OFF switch to ON.
3. Tripped circuit breaker/blown
3. Reset circuit breaker or replace
fuse at household service panel.
fuse.
4. Tripped thermal protector.
4. Unplug vacuum cleaner, wait thirty
(30) minutes, plug in and switch to
ON.
Poor job of dirt
1. Full or clogged dust bag.
1. Change dust bag.
pickup.
2. Broken belt.
2. Replace belt.
3. Clogged body or nozzle hose.
3. Clean body or nozzle hose area.
4. Body hose not inserted fully.
4. Insert body hose.
5. Worn agitator.
5. Replace agitator.
6. Hole in body or nozzle hose.
6. Replace body or nozzle hose.
7. Dust cover improperly installed.
7. Properly install dust cover.
8. Belt not installed on motor shaft.
8. Install belt on motor shaft.
Agitator does not 1. Carpet/Bare floor selector in
1. Select CARPET position.
turn.
Bare Floor position.
2. Broken belt.
2. Replace belt.
3. Tripped overload protector in
3. Remove any items that may be
nozzle.
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end
caps, then reset.
Dust escapes
1. Bag improperly installed.
1. Properly install bag.
the dust bag.
2. Bag torn.
2. Replace bag.
Light will
1. Burned out light bulb.
1. Replace light bulb.
not work.
Dirt Sensor
1. Dirty optic cells.
1. See CLEANING OPTIC CELLS.
will not work.
Bag holder does
1. Secondary filter improperly
1. Properly install secondary filter
not assemble
installed
properly
WARNING
Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.