Help 93, 3 scanner – Panasonic DPMC210 User Manual

Page 93

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11. Help

93

For assistance, please contact an authorized Panasonic dealer.

11.3.3 Scanner

I cannot find the PCL driver.

L

The PCL driver can be found in the following folder on the supplied CD-
ROM.

Operating system

Folder path

Windows 98/Windows Me

“D:\Drivers\Object\Printer\Win98\PCL”

Windows 2000/Windows XP
Home/Windows Vista x32

“D:\Drivers\Object\Printer\x32\PCL”

Windows XP Professional x64
Edition/Windows Vista x64

“D:\Drivers\Object\Printer\x64\PCL”

(where “D” is the drive letter of your CD-ROM drive)

For more details, refer to:
http://panasonic.co.jp/pcc/cs/en/telecom/mfp-faq.htm

I specified automatic duplex
printing using the printer
driver, but documents are
printed on one side.

L

Install the optional automatic duplex unit (page 84).

Problem

Cause & Solution

I cannot scan.

L

When scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.

L

The unit is in use. Try again later.

L

There is not enough space on the hard disk. Delete unnecessary files and
try again.

L

Check the connection between the computer and the unit (page 18, 26).

L

Restart the computer, and try again.

L

You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.

I cannot scan in
monochrome.
OR
I cannot scan in color.

L

To scan in monochrome, press {Black}. To scan in color, press {Color}.

The document is not fed into
the unit when using the unit
as a scanner.

L

Remove the document in the automatic document feeder and re-insert it.

Even after clicking [Cancel],
scanning continues.

L

Please wait. It may take a while for the cancel request to be accepted.

Problem

Cause & Solution

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