Auto sync is not working, I have problems sending email – Palm TREOTM 650 User Manual

Page 183

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Email :: 181

Auto Sync is not working

If Auto Sync is occurring and you turn your phone off or the connection to your email
service provider is disconnected, the Auto Sync fails.

I have problems sending email

If you are able to receive email messages but cannot send them, try these steps,
in turn:
• Make sure your ISP or email provider allows you to access email on a wireless

phone. Several providers, like Hotmail, do not offer this option at all; other providers
require an upgrade to access email on a wireless phone.

• Turn on ESMTP. Many services require authenticated access, or ESMTP, to use

their SMTP servers.

• Enter the name of a different outgoing mail server for sending mail. Many ISPs,

such as cable companies, require that you have an Internet connection to their
network to send email through their servers. In this case, you can almost always
receive email from these accounts, but if you want to send email, you must send it
through another server.

I have problems synchronizing messages on my phone with
messages on my computer

Make sure you have chosen the same settings for the account on both your phone
and your computer. For example, if the account is set up on your phone to use the
POP protocol, check the HotSync Manager on your computer to make sure that POP
is selected as the protocol for that account.

RowdyUG.book Page 181 Tuesday, December 7, 2004 9:58 AM

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