Troubleshooting – Paradyne 3161-B3 User Manual

Page 116

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4. Maintenance

4-14

February 2001

3160-A2-GB21-90

Troubleshooting

The DSU/CSU is designed to provide you with trouble-free service. However,

Table 4-6, Troubleshooting

, gives you some direction if a problem occurs.

For problems other than those listed in the table, please contact your service
representative.

Table 4-6.

Troubleshooting (1 of 3)

Symptom

Possible Cause

Solutions

No power

1. The power module is not

securely attached.

2. The wall receptacle has no

power.

1. Check the power module

attachment.

2. Check the wall receptacle

power by plugging in some
equipment that is known to be
working.

Power-Up
Self-Test fails

The DSU/CSU has detected an
internal hardware failure.

Contact your service
representative.

Message

LOS at

NET

appears

1. Network cable problem.

2. No signal is being transmitted

at the far-end.

3. Facility problem.

1. Check that the network cable

is securely attached at both
ends.

2. Check the far-end status.

3. Contact your facility provider.

Message

LOS at

DTE

appears

1. DTE Drop/Insert (DSX-1)

cable problem.

2. No signal being transmitted

from the DTE.

1. Check that the DTE

Drop/Insert (DSX-1) cable is
securely attached at both
ends.

2. Check the DTE status.

Message

OOF at

Net

appears

1. Incompatible framing format

between the network and the
DSU/CSU.

2. Network cabling problem.

3. Facility problem.

1. Check that the framing format

for the network interface is
correct.

2. Check that the network cable

is securely attached at both
ends.

3. Contact your facility provider.

Message

OOF at

DTE

appears

1. Incompatible framing format

between the Drop/Insert port
on the customer premises
equipment and the
DSU/CSU.

2. DTE Drop/Insert (DSX-1)

cabling problem.

1. Check that the framing format

for the DTE Drop/Insert
(DSX-1) interface is correct.

2. Check that the DTE

Drop/Insert (DSX-1) cable is
securely attached at both
ends.

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