Panasonic DMR-E20 - Manual (Page 92)

92
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, consult your dealer for instructions.
Power
Picture
Sound
Displays
No power ≥Insert the AC power supply cord securely into the household AC outlet.
The unit is on but cannot be
operated. ≥The unit is hot (“U14” appears on the display).
Wait for “U14” to disappear.
≥One of the unit’s safety devices may have activated.
Reset the unit as follows:
1.Press [
Í/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [ Í] for about 10 seconds. The unit is
forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
2.Press [ Í/I] to turn the unit on.
The unit switches to standby
automatically. ≥This is a power saving feature. You can turn it off if you would prefer (Settings— Off Timer — Off).
(page 73)
Press [
Í/I] to turn the unit on.
≥One of the unit’s safety devices may have activated.
Press [ Í/I] to turn the unit on.
No picture. ≥Make sure the television’s input setting (e.g., AV1) is correct.
Television reception worsens
after connecting the unit. ≥This can occur because the signals are being divided between the unit and the television.
It can be solved by using a signal booster, available from audio-visual suppliers.
Consult your dealer if reception does not improve.
Screen size is wrong. ≥Check the settings on your television.
≥Check the settings for “TV Aspect”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for DVD-
RAM” in the Connection menu. (pages 14 and 75)
The picture flickers. ≥Adjust the television’s vertical hold. Read the television’s operating instructions or consult your
dealer.
On-screen messages do not
appear. ≥Go to Display in the SET UP menus and select “Automatic” for “On-Screen Messages”.(page 75)
Press [STATUS] to show the on-screen messages constantly.
The grey background does not
appear. ≥Go to Display in the SET UP menus and select “On” for “Grey Background”. (page 75)
No sound.
Low volume.
Distorted sound. ≥Check the connections. (pages 10 and 12)
≥Check the input mode on the amplifier if you have connected one.
≥Turn V.S.S. off if it causes distortion. (page 65)
Cannot hear the desired audio
type. ≥Press [AUDIO] on the remote control to select the desired audio type. (page 20)
[DVD-R]
≥Go to Sound in the SET UP menus and choose the correct setting with “Billuingual Selection for
DVD-R”. (page 74)
Cannot switch audio during
stereo or NICAM broadcasts. ≥You have used digital connection. Connect to other equipment using audio cables (analog
connection). (pages 12 and 69)
≥You cannot change the audio type when using DVD-R.
The display is dim. ≥Go to Display in the SET UP menus and change the display’s brightness with “FL Display”.
(page 75)
“0:00” is flashing on the unit’s
display. ≥The clock is not set.
Go to Settings in the SET UP menus and set the clock with “Clock”. (page 79)