Maintenance and trouble-shooting – ProForm 831.297783 User Manual

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MAINTENANCE AND TROUBLE-SHOOTING

Most treadmill problems can be solved by following the simple steps below. If further assistance is
needed, call our toll-free HELPLINE at 1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m.
Central Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 9). Use only a single-outlet surge suppressor
that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor
must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation
of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill

near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.

d. Check the on/off switch located at the front of the

treadmill near the power cord. The switch must be
in the ÒonÓ position.

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If

the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that the on/off switch is in the ÒonÓ position. (See 1. d. above.)

e. If the treadmill still will not run, please call our toll-free HELPLINE.

PROBLEM: The walking belt is off-center or slips when walked on

SOLUTION: a. If the walking belt has shifted to the left, first re-

move the key and UNPLUG THE POWER CORD.
Using the allen wrench, turn the left rear roller adjust-
ment bolt clockwise, and the right bolt counterclock-
wise, 1/4 of a turn each. Be careful not to overtighten
the walking belt. Plug in the power cord, insert the key
and run the treadmill for a few minutes. Repeat until
the walking belt is centered.

b. If the walking belt has shifted to the right, first re-

move the key and UNPLUG THE POWER CORD.
Using the allen wrench, turn the left rear roller adjust-
ment bolt counterclockwise, and the right bolt clock-
wise, 1/4 of a turn each. Be careful not to overtighten
the walking belt. Plug in the power cord, insert the key
and run the treadmill for a few minutes. Repeat until
the walking belt is centered.

a

Tripped

Reset

Tripped

c

Reset

ÒOnÓ
Position

d

b

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