NEC NEAX NDA-24349 - Manual (Page 235)

Chapter 11 Open Application Interface (OAI)
NEAX2000 IPS Request for Proposal (RFP) Reference Guide Page 11-15
NDA-24349, Issue 4
ICA: Comparison of ICA and IPS Functionality
Feature OpenWorX ICA 2000 Caller ID
Call Log Capacity 99 Inbound max
99 Outbound max
(System Level Setting) 24 Inbound, or
19 Inbound + 4 Outbound
Dialed call types
saved in Call Log Manual, TAPI, OAI, LNR Manual
Call Log Information
displayed Number, Name, Date, Time,
Transferring/Forwarding
number, Line rung Number only
Ringing Line
Information
Displayed Automatic, Name & Number Prime Line- Automatic Sub
line – Manual, key press
shows Name & Number
Caller ID “Name” Searches Personal,
Corporate, and External
directories for matching
name to Caller ID number Displays Caller ID name and
number form Telco. CID
name can be overwritten by
system defined name for
1500 numbers
ICA: ICA vs. Camp On
It should be noted that ICA and Camp On have similar end goals. With camp on, the user
receives notification of a second call that is “camped” to their extension. They have the choice
of answering this call and putting the original caller on hold. However, Camp On is limits the
user to 2 total callers.
ICA can achieve the same thing through multiple sub lines. The user rolls their forwarding of
busy calls to the next sub line. ICA then gives notification of the information of the incoming
caller. From there the user can decide whether or not to answer the call or let it continue and
roll to voice mail.
OpenWorX: Group Call Forward Control (GCFC)
Group Call Forward Control is an application that allows forwarding patterns of individuals or
user defined groups to be forwarded based on a schedule. Complex schedules are supported,
that allow for recurring forwarding on a daily, weekly, monthly or even yearly basis. GCFC
supports call forward busy, call forward no answer and call forward all calls. It is possible to
forward entire divisions within a company, such as after 5:00 PM all calls are forwarded directly
to voice mail.