NEC NEAX NDA-24349 - Manual (Page 239)

Chapter 11 Open Application Interface (OAI)
NEAX2000 IPS Request for Proposal (RFP) Reference Guide Page 11-19
NDA-24349, Issue 4
OpenWorX: Name Display
Name Display is an application that synchronizes the NEAX 2000 IPS name database with the
employee portion of the OpenWorX Database. This sync is real time.
In the case of two people sharing a single extension, the application will search through,
Department, Division, and Company in that order. The first one that matches for both
employees will be the one displayed.
OpenWorX: Multiple CCIS Node Configuration
OpenWorX is capable of hosting applications for multiple NEAX 2000 IPS systems on a single
server. All instances of this require a viable OAI connection between the OpenWorX server
and the NEAX 2000 IPS. See the bandwidth requirements list previously in this chapter to
make sure your connection is sufficient.
The applications once equipped with the remote TCP/IP connection and multi-node software
operate as if they are in a single NEAX 2000 IPS, except where noted below.
BAS: CCIS Network Information
The Business Attendant System can run in a CCIS network environment with the following limitations.
ƒ Calls transferred from the BAS Client to a D term across a CCIS Link will not recall to the BAS
operator.
ƒ Using multi-node capabilities, the operator can now view station data via the directory or speed
dials to extensions in other NEAX 2000 IPS systems. The other NEAX 2000 IPS systems must
have OAI and a TCP/IP connection back to the OpenWorX server. Additional OpenWorX
software is also required per NEAX 2000 IPS to be added on the server.
Business Receptionist: CCIS Network Information
The Business Receptionist can run in a CCIS network environment with the following limitations .
ƒ Calls transferred from the Business Receptionist to a D term across a CCIS Link will not recall to
the Business Receptionist operator.
ƒ The D term across a CCIS Link cannot be monitored by the Business Receptionist system and the
monitored speed dials and status checks in the directory will not function for those extensions.
ƒ The system will force supervised transfers to CCIS extensions to ensure callers do not get
transferred to a busy remote extension. Operators need to listen for ring back tone or busy
tone, and then either complete the call or return back to the source caller as appropriate.
ƒ The message-waiting lamp cannot be controlled on a remote D term .
Note: Business Receptionist does not have the same multi-node capability that BAS does
Short Text Messaging and Nurse Call CCIS Network
STM and NC do not have multi-node capabilities.