Troubleshooting, Troubleshooting messages on the lcd panel – Ringdale Gigabit User Manual

Page 19

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Chapter 2

Connecting the Smart Ringswitch Gigabit Module

100-398-01

11

Connect

ing

Troubleshooting

For information about using TrueView Ringswitch Manager, refer to the booklet accompanying the
Ringswitch CD. Also see the Smart Ringswitch Family User Guide (part number 100-291) for detailed
Ringswitch troubleshooting information and generic LCD messages.

Warning:

The Smart Ringswitch Gigabit Module does not contain any user-serviceable components.

Do not open the Ringswitch unit except when installing a module.

Troubleshooting messages on the LCD panel

When a Ringswitch re-boots, the LCD displays alert messages and information about installed modules.
Press the paddle switch downwards to display information about each of the installed modules.
Information about each of the modules is displayed in the order they are inserted into the chassis,
reading from top to bottom. Click the paddle switch upwards to display more detailed individual port
information about the currently selected module. If no specific message is given, contact your customer
service representative quoting any error number displayed.
If the module is functioning correctly, the LCD will display the slot number, module type, and
microcode version of the selected module, as shown in the following table.

Table 2.2

The LCD message displayed by a correctly functioning Smart Ringswitch Gigabit Module

Message

Description

Slot <n> Gigabit
Rev xx.xx.xx

Correctly functioning Smart Ringswitch Gigabit Module

Gigdoc.book Page 11 Tuesday, October 17, 2000 9:44 AM

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