Getting technical support – RadioLAN DockLINK User Manual

Page 106

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890-010 12/04/98

Page 98

© 1998 RadioLAN.

Getting Technical Support

If you have technical questions, or have determined that your equipment is damaged, RadioLAN offers a number
of ways to get assistance:

1. Contact your local RadioLAN reseller where you purchased the product.

2. See the RadioLAN Web Site for technical assistance:

http://www.radiolan.com

When your browser accesses the Web Site, click Technical Support.

3. You can reach RadioLAN Technical Support directly by dialing:

Toll free:

888-2-RADIOLAN (888-272-3465)

4. Alternatively, you can reach our technical staff at the following e-mail address:

[email protected]

Please have the following information available and ready:

Your name, address, and phone number

The serial number of the RadioLAN part in question

A description of the problem that you are experiencing

Technical Support may ask you to run tests and give results of those tests. It is therefore best if you are located
as close as possible to the DockLINK when you call.

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