1 maintenance, 2 guarantee, 3 repair provisions – Renesas Emulation Pod M30620T2-RPD-E User Manual

Page 76: Chapter 7. maintenance and guarantee

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Chapter 7. Maintenance and Guarantee

7.1 Maintenance

If dust or dirt collects on any equipment of your emulation system, wipe it off with a dry soft cloth.
Do not use thinner or other solvents because these chemicals can cause the equipment's surface
coating to separate.

7.2 Guarantee

If your product becomes faulty within twelve months after its purchase while being used under good
conditions by observing "Precautions for Safety" described in Chapter 1 of this user's manual, we will
repair or replace your faulty product free of charge. Note, however, that if your product's fault is raised
by any one of the following causes, we will repair it or replace it with new one with extra-charge:

• Misuse, abuse, or use under extraordinary conditions

• Unauthorized repair, remodeling, maintenance, and so on

• Inadequate user's system or misuse of it

• Fires, earthquakes, and other unexpected disasters

In the above cases, contact your local distributor. If your product is being leased, consult the leasing
company or the owner.

7.3 Repair Provisions

(1) Repair with extra-charge

The products elapsed more than twelve months after purchase can be repaired with extra-charge.

(2) Replacement with extra-charge

If your product's fault falls in any of the following categories, the fault will be corrected by
replacing the entire product instead of repair, or you will be advised to purchase new one,
depending on the severity of the fault.

• Faulty or broken mechanical portions

• Flaw, separation, or rust in coated or plated portions

• Flaw or cracks in plastic portions

• Faults or breakage caused by improper use or unauthorized repair or modification

• Heavily damaged electric circuits due to overvoltage, overcurrent or shorting of power supply

• Cracks in the printed circuit board or burnt-down patterns

• Wide range of faults that makes replacement less expensive than repair

• Unlocatable or unidentified faults

(3) Expiration of the repair period

When a period of twelve months elapses after the model was dropped from production, repairing
products of the model may become impossible.

(4) Transportation fees at sending your product for repair

Please send your product to us for repair at your expense.

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