Error conditions – Olivetti ECR 5900 User Manual

Page 11

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3

ENGLISH

26.

- Opens the cash drawer without registering any

amount or when changing cash for a non-sales
transaction. With the cash register in the programming
mode, used to select the different captions that can be
programmed.

27.

- Subtracts an amount from an item or sales total.

The Control Lock

Insert the PRG, REG or Z key into the Control Lock to use the
cash register accordingly. With reference to figure 3, turn the
control key to one of the following positions:

OFF

The cash register is turned off and cannot be used.

PRG

Used to program the cash register according to
your specific needs.

REG

The cash register is set for standard sales transac-
tions. A customer receipt is printed for each transac-
tion.

MGR

Overrides clerk status programming thus allowing
the clerk to perform unauthorized operations (for
example, Voids, Refunds, Negative percent, Paying
money out, etc.).

X

Prints the X management (mid-day) report.

Z

Prints the Z management (end-of-day) report and
resets totals (except the grand total) to zero.

The Control Keys

REG

The REGISTER key can be used in the OFF, REG,
MGR and X modes, granting both Clerk and Super-
visor access to cash register functions.

PRG

The PROGRAM key works in all modes (PRG, OFF,
REG, MGR, X and Z). It is usually used by the
Supervisor to program the cash register and print X
and Z management reports.

Z

The Z key can be used in the OFF, REG, MGR, X
and Z modes granting a higher-level access with
respect to the REG key.

Operator and Customer Displays

Your cash register is equipped with a single-line customer
display and a dual-line operator display. With reference to
figure 6, the display is read from left to right as follows:

Department

(1) - A set of digits indicating the
department key pressed for each entry.
At the end of a sales transaction,
indicates the means of payment
registered.

Repeat/Multiply

(2) - A number displayed when repeat-
ing or multiplying items to indicate the
number of items entered at one price.

Amount

(3) - Indicates entry amounts and sales
totals.

1...15

(4) - With the Clerk System active,
indicates the clerk number entered
before working in the REG mode, or

whenever

is pressed.

Op. messages

(5) - Upper line of the operator display
showing programming and transaction
messages, and clerk identifiers.

Special Symbol Indicators

Special symbols appear at the far left-hand side of the displays
during cash register operation:

C (Change)

Indicates that the displayed amount is the
change due to the customer.

E (Error)

Indicates when an error is made during
operation or when programming the cash
register. An error tone sounds to alert the
operator.

S (Sub-total) Indicates that the amount shown is the subtotal

of a transaction, including sales tax if
applicable.

- (Minus)

Displays a negative entry. Also displays if
subtotal or cash tendered total is a negative
number due to a return or refund.

_ (Line)

Indicates, from left-to-right on the bottom of
the display, the caps lock mode (during
character entries in the PRG mode), receipt
off mode, training mode, a transaction hold
condition and an electronic journal nearly full
condition (less than 700 transaction lines
available).

Displayed when

is pressed to indicate

that the amount is displayed in foreign currency.

CA (Cash)

Indicates a sales transaction paid by cash.

Ch (Check)

Indicates a sales transaction paid by check.

Cr (Charge)

Indicates a sales transaction paid by credit
card.

These symbols clear automatically when you start the next

entry or press

.

Error Conditions

Error Codes

The following error codes can be displayed:

E1

Operation error

E2

Sales amount exceeded

E3

Zero-price entry error

E4

Incorrect full-void entry

E5

Clerk number and password requested

E6

Manager password requested.

Clearing an Error

Press

to clear an error. The tone ends, the displays

clear and the keypad unlocks, allowing you to continue with
the transaction or restart the program.

If an error condition cannot be cleared by pressing

,

reset the cash register by performing one of the cash register
reset operations.

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