Olivetti ECR 5900 User Manual

Page 36

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28

Holding and Recalling a Sales Transaction

You can temporarily put a sales transaction on hold, start and
conclude a separate transaction in the mean time, then recall
and conclude the held transaction. This allows the clerk to
serve a second customer to avoid delays if for any reason the
customer being currently served is not ready to finalize the
transaction.
Only one transaction can be held at a time.

Example: Register a £13.50 sale to Department 3 and a
£23.00 sale to Department 2. Subtotal the transaction and
then put it on Hold. Serve another customer by registering
the sale of a £2.00 item to Department 4, a £5.00 item to
Department 17 and finalizing the sale with a Credit card 1
tender. Recall the suspended transaction, register the sale
of a £4.50 item to Department 40 and finalize the transac-
tion with a check tender.

1. Type

and press

, then type

and press

.

2. Press

.

3. Press

. A line is displayed to indicate that the

transaction was put on hold. Tear off the sales receipt
and put it aside.

4. Start the second transaction. Type

and

press

, then type

and press

.

5. Press

to finalize the second transaction. A beep

sounds to remind you to conclude the transaction that
you previously put on hold.

6. Press

. The transaction that was put on hold

resumes from where you left off.

7. Type

and press

.

8. Finalize the transaction by pressing

.

Transferring a Finalized Payment to Another
Means of Payment

Upon conclusion of a sales transaction, you can transfer the
payment just made to another form of payment. This is
particularly useful if the customer decides to pay with another
means after the finalization of the sales transaction.

Payment transfers also allow you to give the customer cash
back as long as the payment is transferred to a cash tender
and you specify an amount that is greater than the sales
transaction total.

Payment transfer operations can be performed only once
after finalization. No receipt is issued, but the transfer is
recorded in the management reports. Payment transfers do
not apply to tenders with foreign currencies.

Example: Register a £5.00 sale to Department 3 and a
£23.00 sale to Department 2 as a charge transaction.
Transfer a £50.00 payment to a cash tender with a cash
back to the customer.

1. Type

and press

, then type

and press

.

2. Press

.

3. Press

, type

and then press

. The cash drawer opens and the cash

back amount due to the customer is displayed.

After-Tender Change Transactions

Allowed only for cash tenders, with this feature the clerk
can finalize a sales transaction as an exact cash tender
and then afterwards register the cash collected from the
customer and give the required change.

Example: Register a £5,00 sale to Department 3 and a
£23.00 sale to Department 2 as an exact cash tender.
Register the collection of £50.00 and compute the related
change.

1. Type

and press

, then type

and press

.

2. Press

.

3. Type the cash collected

and then

press

. The cash drawer opens and the

change due to the customer is displayed.

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