Advanced automatic crash notifi cation (aacn), Accidentassist, Be a good samaritan – OnStar 17572 R17 User Manual

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Advanced Automatic Crash Notifi cation (AACN)

Some vehicles are equipped with AACN. If a vehicle is equipped with
AACN, in some collisions where a moderate to severe impact has
occurred, sensors located on the vehicle will trigger an automatic
call to OnStar. The notifi cation is not dependent on the deployment
of airbags. AACN also provides incident data to OnStar, (for example,
the direction from which your vehicle was hit), that can enhance the
response from emergency service providers. The information assists
responding emergency crews in determining the appropriate combi-
nation of emergency equipment, personnel, and medical teams that
may be needed to respond to the crash scene.

On some vehicles it is possible that if you make an extremely aggres-
sive evasive driving maneuver, that type of motion could cause an
AACN call to OnStar. If OnStar places a call to your vehicle under these
circumstances, just tell the Advisor that you did not have a crash.

AccidentAssist

Being in a collision is stressful enough. The AccidentAssist service pro-
vides you with step-by-step guidance about what to do in the wake of
an accident. Push the Emergency button . Because your location
is sent with your call, OnStar Advisors can help determine the police
department that has jurisdiction at your accident location. By working
with leading insurance companies, we’ve developed a “best practices”
list to assist you through most accident situations. OnStar Accident-
Assist can help to take you through all the necessary steps after an
accident at an emotional time when you might be out of focus.

Be a Good Samaritan

If you witness an accident or some type of problem on the road, push
the Emergency button to report it and help others in need, or to help
prevent a potential problem.

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