OnStar 17572 R17 - Manual (Page 40)

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Additional Information
OnStar.com and MyOnStar.com
Your subscriber Web site is a great tool and can be accessed from any
computer with Internet access. It allows you to set up and manage the infor-
mation selections for your Virtual Advisor sessions in the vehicle, plan your
travel, and receive location-based weather information. At the OnStar home
page, click on MyOnStar to enter. Be sure to have your account number and
Personal Identifi cation Number (PIN) to access the virtual world of OnStar. If
you do not know your account number or PIN, contact OnStar at 1.888.4.ONSTAR
(1.888.466.7827) or push the blue button. For security reasons, your PIN
information can be mailed only to your address on record.
Keeping your Subscription Active
Most new vehicles come with one year of complimentary OnStar service.
In order to continue your OnStar service after the fi rst twelve months you
will need to renew your subscription. To renew, simply push the OnStar
button to speak with an Advisor, go to onstar.com, or call 1.888.4.ONSTAR
(1.888.466.7827). You can continue your Onstar subscription via a credit card
billing on a month-by-month basis, or you can get a discounted subscription
rate by paying for one year in advance, or enjoy more savings by purchasing
two years.
If you do not renew, all of the OnStar services will be deactivated in your
vehicle. This means the automatic airbag notifi cation, the emergency button,
door unlock features, and the Hands-Free Calling features will no longer work
in your vehicle. If you allow your subscription to lapse there may be extra
charges to reactivate your service. If you purchased a pre-owned vehicle
that is not functioning, push the OnStar button and wait until a connection
is made to an OnStar Advisor who can set up a subscription for you. It may
take several minutes for your vehicle to connect. Or, call 1.888.4.ONSTAR
(1.888.466.7827) to speak with an Advisor.
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