Oki B 6500 - Manual (Page 50)

B6500 Network Guide> 50
T
ROUBLESHOOTING
U
SING
TCP/IP
This section provides information on the possible causes, verifying
methods and recommended actions pertaining to errors which may
occur when the printer is used with TCP/IP.
W
HEN
U
SING
W
INDOWS
95/98/M
E
CAUSE TREATMENT
The printer and the
computer are con-
nected to different net-
works.
Status Display Unable to print (Network Error)
Verification Check with the system adminis-
trator of the network verify that
the network connecting the com-
puter and that connecting the
printer are linked by a router or a
gateway.
Action Connect the printer directly to the
network connecting the computer.
An error has occurred
on the network
between the computer
and the printer. Con-
nection cannot be
established.
Status Display Unable to print (Network Error)
Verification -
Action Ask the system administrator of
the network to check the network
for errors.
The printer is switched
off after the print
instruction has been
sent from the compu-
ter. Or the print
instruction is sent to
the printer which is
switched off
Status Display Unable to print (Network Error)
Verification Check whether or not the printer
is switched on.
Action Switch on the printer.
Print instructions from
multiple computers are
sent to the printer at
the same time.
Status Display Unable to print (Network Error)
Verification -
Action (Print will be reprocessed auto-
matically.)