Oki B 6500 - Manual (Page 59)

B6500 Network Guide> 59
Although it is con-
nected, the printer
does not print.
Cause 1 The printer is in the offline status.
Verification 1 Check whether “Off-line” is displayed
on the printer control panel.
Action 1 Press the <ON LINE> button.
Cause 2 The print language of the printer and
that of the printer driver are differ-
ent.
Verification 2 Check the print language set up for
the printer and that for the printer
driver for Macintosh.
Action 2 If the print language of the printer
and that of the printer driver are dif-
ferent, set the same language for
them. If the problem remains, check
the following causes.
Cause 3 After the Macintosh was connected to
the printer, the power to the printer
was shut off. Or, paper jam has
occurred in the printer. Or, the net-
work is faulty.
Verification 3 Check that the printer is switched on.
Select the printer again from Macin-
tosh and reprint.
Action 3 If the problem remains, contact serv-
ice.
“Please reboot printer”
is displayed on the
printer control panel.
Cause The AppleTalk function of the printer
has failed.
Verification Switch off the printer, then switch it
on again.
Action If “Please reboot printer” still appears
on the printer control panel, contact
service.
PROBLEM TREATMENT